Terms of Use – Personality Disorder CIC Website
Section 1: Introduction
Welcome to the website of Personality Disorder CIC (“we”, “our”, or “us”). These Terms of Use govern your access to and use of our website and all digital services, resources, tools, events, or materials made available through it.
By accessing or using our website, you agree to be legally bound by these Terms of Use, whether you are browsing, registering for an event, downloading a resource, or engaging with any of our tools or services. If you do not agree to these terms, please refrain from using the site.
These Terms apply to all visitors and users of:
- The main Personality Disorder CIC website
- BPD UK and any subdomains or hosted materials
- All associated pages, forms, information, webinars, downloads, and third-party integrations managed by us
Please read these Terms of Use carefully before using our services. You are also encouraged to review our separate Privacy Policy and Cookies Policy, which together govern your full use of our digital platforms.
If you use specific interactive or subscription-based tools (such as BPD Coach), additional terms and disclaimers will apply at the point of access.
Personality Disorder CIC is a registered Community Interest Company in England and Wales, Company Number 16363152, with its registered office at 24 Pope Crescent, Enderby, Leicester, England, LE19 4QT.
Section 2: Who We Are
Personality Disorder CIC is a UK-based not-for-profit organisation dedicated to supporting people affected by personality disorders, including carers, families, and communities. Our services are non-clinical and include:
- Public education and awareness-raising
- Peer-led digital platforms such as BPD UK
- Support tools such as BPD Coach
- Online events, newsletters, downloadable guides, and training resources
We are a values-led organisation committed to trauma-informed, inclusive, and evidence-informed practice.
We operate under the legal form of a Community Interest Company (CIC), regulated by the CIC Regulator and governed by Articles of Association that ensure our assets are used solely for public benefit.
Our website provides general information and tools for carers and the public. We do not offer medical treatment, psychotherapy, or emergency mental health services. Please see Section 7 for disclaimers and crisis information.
Section 3: Acceptance of Terms
(For the Personality Disorder CIC Website – Terms of Use)
By accessing, browsing, or using any part of the Personality Disorder CIC website, its subdomains, resources, or services, you agree to be legally bound by these Terms of Use. If you do not accept these terms in full, you must not use this website.
This agreement applies to all users, whether:
- Viewing public pages
- Registering for a webinar or course
- Downloading resources
- Signing up for newsletters
- Participating in digital tools or support services
- Interacting via forms, email links, or comment-enabled areas
Use of the website constitutes a binding agreement between you and Personality Disorder CIC, governed by UK law.
If you access or use any specific service (such as BPD Coach), you may be asked to agree to additional terms and conditions or provide specific informed consent at the point of use. These additional terms will supplement, not replace, this general Terms of Use agreement.
We may revise these Terms of Use at any time by updating this page. Continued use of the website after changes implies your acceptance of the updated terms. If at any time you do not agree to the current version, please discontinue your use of the site.
Section 4: Our Services
(For the Personality Disorder CIC Website – Terms of Use)
Personality Disorder CIC provides digital services, information, and tools designed to support carers, families, and communities affected by personality disorders. These services are offered to the public for educational, non-commercial use.
The services provided through our website may include:
- Public awareness content and educational articles
- Access to digital platforms (e.g. BPD UK)
- Subscription tools (e.g. BPD Coach) with tailored guidance for carers
- Downloadable guides, factsheets, and resources
- Webinars, videos, online training, and recordings
- Event sign-ups, forms, and surveys
- Email updates or newsletters (optional)
All of our content and services are provided on a non-clinical basis. Personality Disorder CIC does not provide medical diagnosis, treatment, or therapeutic services. None of our services constitute professional psychiatric, psychological, or clinical advice.
We aim to ensure that our content is accurate and up to date; however, we cannot guarantee completeness, reliability, or fitness for individual purposes. The information and tools provided are not intended to replace professional care, nor should they be used in a crisis or emergency situation.
We reserve the right to modify, restrict, or discontinue any part of our services at any time without notice, including the removal or revision of digital content, platform features, or user access where necessary.
If you are in crisis or need urgent help, please contact emergency services (999 in the UK), your GP, NHS 111, or a qualified mental health professional. Our site provides signposting to such services but does not act as a substitute.
Section 5: User Conduct
(For the Personality Disorder CIC Website – Terms of Use)
By using the Personality Disorder CIC website and associated services, you agree to use the site in a respectful, lawful, and responsible manner. The following rules apply to all users and visitors:
✅ Acceptable Behaviour
You agree to:
- Use the website only for lawful purposes
- Interact with staff, volunteers, and fellow users respectfully
- Use any forms, feedback systems, or comment sections (if available) constructively and truthfully
- Follow any additional rules that apply to specific services, webinars, or community spaces
- Report any misuse or concerning behaviour through appropriate channels
❌ Prohibited Conduct
You must not:
- Upload or submit any false, misleading, or defamatory content
- Use our site to harass, threaten, or abuse others
- Impersonate any person or misrepresent your identity or affiliation
- Attempt to gain unauthorised access to our systems, servers, or user data
- Introduce viruses, malware, or any other harmful material
- Copy, download, or redistribute our content for commercial purposes without written permission
- Interfere with or disrupt the website, its services, or networks connected to it
⚠️ Breach of These Terms
If we reasonably believe you have breached this section or any other part of the Terms of Use, we may:
- Restrict or block your access to our services
- Remove any submitted content
- Report illegal conduct to the appropriate authorities
- Take any other action necessary to protect our services, users, or reputation
We reserve the right to suspend or terminate access without notice if user conduct poses a risk to safety, legality, or service integrity.
Section 6: Intellectual Property
(For the Personality Disorder CIC Website – Terms of Use)
All content on this website — including text, graphics, logos, icons, images, audio clips, video materials, digital downloads, code, and software — is the intellectual property of Personality Disorder CIC or its content partners and licensors, unless otherwise stated.
This material is protected under UK copyright law, international intellectual property treaties, and other applicable legislation.
✅ Permitted Use
You may:
- View, download, and print materials from our website for personal, non-commercial use only
- Share our public information (e.g. blog posts, factsheets, event flyers) for awareness purposes, provided you do not alter the content and credit us appropriately
- Use our resources in educational or professional settings (e.g. carer groups, schools, NHS) with prior written permission or under a Creative Commons licence, where applicable
❌ Prohibited Use
You must not:
- Copy, reproduce, distribute, republish, or transmit any material for commercial purposes without express written consent
- Modify or adapt our content in a way that misrepresents its source or intent
- Use our logo, trademarks, or brand identity elements without prior written permission
- Extract data or content using bots, scrapers, or similar tools
- Claim authorship or ownership of any material created or hosted by Personality Disorder CIC
🛠️ Third-Party Tools and Licences
Some tools or materials may incorporate third-party content under license. In these cases, users must comply with the terms of that third party. We make reasonable efforts to ensure such content is credited and used lawfully.
Any permitted use of our content must retain all copyright notices and references to source authorship.
Section 7: Disclaimers and Limitations of Liability
(For the Personality Disorder CIC Website – Terms of Use)
⚠️ General Disclaimer
All information, resources, and services provided by Personality Disorder CIC are offered for general informational and educational purposes only. We are a not-for-profit organisation, not a clinical service provider.
Nothing on this website constitutes medical advice, diagnosis, or treatment. Our services are not a substitute for professional care from a doctor, psychiatrist, psychologist, or therapist.
If you or someone you support is in crisis, please contact emergency services, your GP, or a qualified mental health professional.
❌ No Guarantee of Results
We do not guarantee any particular outcome or benefit from the use of our services, platforms, or resources. Any skills, suggestions, or content shared via BPD UK, BPD Coach, webinars, or written materials should be interpreted with consideration of individual context and need.
🚫 Liability Limitations
To the fullest extent permitted by UK law, Personality Disorder CIC and its directors, staff, volunteers, contractors, or licensors shall not be held liable for:
- Any indirect, incidental, or consequential loss or damage
- Any mental health deterioration, distress, or harm resulting from the use or misuse of our services
- Reliance placed on any information, resource, or AI-generated suggestion
- Any interruption to service, bugs, viruses, or technical issues
- Loss of data, business opportunity, or reputation arising from use of the website
This limitation applies whether in contract, tort (including negligence), or otherwise.
🛡️ Third-Party Content and Links
Our website may contain links to third-party websites, tools, or services for information or convenience. These do not imply endorsement, and we are not responsible for the content or security of those sites.
We encourage users to exercise judgement when using any external service or advice.
Section 8: Privacy and Data Protection
(For the Personality Disorder CIC Website – Terms of Use)
We are committed to protecting your personal data and privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
🔐 Privacy Policy
Our Privacy Policy explains:
- What personal data we collect and why
- How your data is stored and protected
- Your rights under UK law (including access, correction, and deletion)
- How to contact us with questions or complaints
- How we use data for service improvement, safeguarding, or legal obligations
By using our website or any of our services, you acknowledge that you have read and accepted our Privacy Policy.
🍪 Cookies and Tracking
Our website may use cookies to:
- Improve user experience
- Track website usage (e.g. analytics, page views)
- Enable session-based features (e.g. login, form memory)
You can manage your cookie preferences via your browser settings. A separate Cookies Policy is available explaining the specific types of cookies we use and how they affect your browsing experience.
🧾 Third-Party Tools
Some of our services are delivered via secure third-party platforms (e.g. email marketing, online events, payment providers). These platforms are carefully selected and contractually required to comply with data protection laws. Where relevant, we provide links to their policies.
If you have any questions about how we use your data or your rights as a data subject, please refer to our Privacy Policy or contact us at [insert email address].
Section 9: Changes to These Terms
(For the Personality Disorder CIC Website – Terms of Use)
We may revise these Terms of Use from time to time. Any changes will take effect immediately upon being posted to this page, unless otherwise stated.
It is your responsibility to check this page periodically for updates. Your continued use of the website or any related services after changes are published constitutes your acceptance of the revised Terms.
If we make significant changes — such as those affecting your rights or our legal obligations — we will take reasonable steps to notify users, which may include:
- A prominent notice on the website
- Direct email communication (if we hold your contact information)
- Notification within relevant tools (e.g. before login or checkout)
If you do not agree to the updated Terms, you should stop using the site and any associated services immediately.
The most current version of these Terms of Use will always be accessible from the footer of our website.
Section 10: Governing Law and Jurisdiction
(For the Personality Disorder CIC Website – Terms of Use)
These Terms of Use, and any dispute or claim arising out of or in connection with them or the use of our website and services (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.
By using our website, you agree that:
- The courts of England and Wales shall have exclusive jurisdiction to resolve any legal dispute arising from or relating to these Terms
- If any provision of these Terms is found to be invalid or unenforceable by a court, the remainder shall continue in full force and effect
- No waiver of any provision shall be deemed a further or continuing waiver of any other provision
📫 Contact
For any questions about these Terms of Use or to raise a concern, please contact:
Personality Disorder CIC
24 Pope Crescent
Enderby
Leicester
LE19 4QT
📧kapoutsis.i@gmail.com